Terms & Conditions

Welcome to Kliivo. By engaging our services or accessing our website, you agree to comply with the standard terms and conditions outlined below.

1. Service Agreement Overview

Kliivo provides technical consulting services, including SaaS development, custom marketing websites, organic search optimization, and AI automation systems. The exact scope, timeline checkpoints, and deliverables are explicitly detailed in custom individual Statement of Work (SOW) documents signed prior to project kick-offs.

2. Payment Terms

Projects operate on flat-rate structures or monthly retention models as outlined in the pricing tiers. Unless otherwise defined:

• For flat-rate work, a 50% mobilization deposit is required to lock production schedules, with the final 50% due immediately upon launch.
• For monthly retention (SEO), fees are billed automatically on the first day of each calendar month.

3. Intellectual Property Ownership

We believe in absolute intellectual property freedom. Upon complete settlement of all agreed project milestones:

• All custom code written (including Git repositories and configuration scripts) transfers 100% to your company.
• All design files (Figma assets, component libraries, typography models) belong entirely to you.

4. Client Confidentiality

We protect your secrets. Both parties agree to safeguard all proprietary business details, database metrics, feature wireframes, and strategic plans. We sign formal Mutual Non-Disclosure Agreements (NDAs) on demand prior to scoping.

5. Revisions & Scope Creep

Every pricing plan outlines a specific number of iteration reviews. Any request for additional, non-scoping features outside initial SOW parameters constitutes “scope creep” and will be quoted separately on an hourly rate or flat scope addon.

6. Limitation of Liability

Kliivo builds production-grade software using standard technical processes. However, we cannot be held liable for third-party hosting service disruptions (e.g. Vercel, AWS downtime), payment gateway blockages (e.g. Stripe limitations), or browser update inconsistencies.

7. Governing Law

These terms and agreements are governed by international commercial standards. Any conflict that cannot be resolved amicably will be addressed through arbitration.

For inquiries or legal notices, contact us at: contact@kliivo.agency.