Privacy Policy

Effective Date: January 1, 2026

At Kliivo (“we,” “us,” or “our”), we take your privacy extremely seriously. This policy explains what information we collect, how we secure and use it, and what data protection rights you hold.

1. Data We Collect

We only collect personal information that you explicitly submit through our contact forms or newsletters. This includes:

  • Personal Details: First name, Last name.
  • Corporate Details: Work email address, Company name, current website URL.
  • Inquiry Details: Chosen service, budget range, referral source, and message body.

2. How We Use Your Data

Your data is processed strictly for legitimate business interactions, specifically:

  • To review and respond to project inquiries submitted via /book-a-call.
  • To deliver weekly technical insights if subscribed to our newsletter list.
  • To audit and optimize overall website performance.

3. Cookies & Analytics

We employ minimal cookies (via Google Analytics) strictly to measure generalized, anonymous metrics—such as page-load speeds, bounce rates, and traffic flows. This data is fully aggregated and cannot be used to isolate individual user behaviors.

4. Third-Party Disclosures

We do not sell, barter, or distribute your email addresses or company data. We leverage high-security third-party processing utilities (specifically **Resend API** for secure form email delivery) strictly to execute business communications.

5. Data Retention

Lead details captured through booking forms are archived securely for a maximum period of 12 months for sync auditing. Newsletter subscriber emails are preserved until you trigger the “unsubscribe” control embedded in our emails.

6. Your Rights & GDPR Compliance

Regardless of your physical geographic location, you hold complete data authority under GDPR and CCPA principles, including:

  • The right to request a complete copy of all details we hold on you.
  • The right to demand immediate correction of inaccurate fields.
  • The right to request absolute deletion of your data from our active databases.

To invoke these rights, please email us directly at contact@kliivo.agency.